Loading...

Grievance Redressal Policy

Grievance Redressal / Escalation Matrix

Last Updated: March 16, 2026

If you have a grievance, you can reach out to our Support Team for assistance.

Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care Aakash Rathore 151/6, Samajwad Nagar, Indore, Madhya Pradesh, 452002 91______________ aakashrathore6008@gmail.com Mon-Sat, 09AM – 05 PM
Head of Customer Care Aakash Rathore 151/6, Samajwad Nagar, Indore, Madhya Pradesh, 452002 91_____________ aakashrathore6008@gmail.com Mon-Sat, 09AM – 05 PM
Compliance Officer Aakash Rathore 151/6, Samajwad Nagar, Indore, Madhya Pradesh, 452002 91______________ aakashrathore6008@gmail.com Mon-Sat, 09AM – 05 PM
CEO
Principal Officer Aakash Rathore 151/6, Samajwad Nagar, Indore, Madhya Pradesh, 452002 91______________ aakashrathore6008@gmail.com Mon-Sat, 09AM – 05 PM

The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41

We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance is not resolved within this timeframe, you can escalate it to SEBI's SCORES Platform (SEBI Complaints Redress System).

SCORES Portal: scores.sebi.gov.in

In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.

ODR Portal: smartodr.in

Note: As a SEBI-registered Research Analyst (Reg. No.: INH000013642), Kuber Alpha Research complies with all SEBI regulations regarding investor grievance redressal.